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Responsible Entertainment

Luck and chance:
The four Golden Rules for an entertaining game. Why Responsible Entertainment is not a contradiction in terms for us.

The four Golden Rules for an entertaining game:

As the name suggests, games of chance are games where you need luck and chance to win. The following four Golden Rules should be observed to keep gaming entertaining:

  • Play according to your whim. This refers to the entertainment factor of participating in games – without, however, leading to compulsive behavior.
  • Avoid playing systems. Stands for open and transparent communication with our customers regarding the gaming terms, as well as signs of problematic gaming behavior.
  • Don’t cry. Refers to the explicit notice to our customers to limit gaming to their individual financial capacity, so that they can get over any losses they may incur.
  • Don’t be jealous and stop in time. Refers to enjoying gaming within safe framework conditions.

Responsible Gaming

How can the practical implementation of Responsible Entertainment succeed? Which principles drive us?

Legal regulations internationally heterogeneous
The underlying legal regulations for providing gaming services are heterogeneously regulated at an international level. Even at the EU level, there are no clear regulations. Consequently, NOVOMATIC has imposed principles on itself to offer services responsibly. These are defined in the Responsible Entertainment Codex of the Group. In addition to this, it has been decided to only offer services in regulated markets.

Protecting the youth is particularly important to us and goes alongside our aim to provide customers with open and objective information about the conditions of gaming and possible symptoms of excessive gaming. Consequently, we take particular care to ensure that minors do not gain access to our offerings.

Given the heterogeneous nature of respective national regulations, the technical manners in which our principles are implemented vary from country to country. As a result, please contact us using the following email address for further information: cr@novomatic.com.

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Company headquarter and production

Company headquarter and production

NOVOMATIC Hungária Kft.

Tel.: + 36 96 575 000
E-mail: hungaria@novomatic.hu

Production activity
NOVOMATIC Hungária Kft. - VESZKÉNY
Veszkény
Fő street 186.
9352
Hungary

Gambling

Gambling

NOVOMATIC Hungária Kft.

Tel.: +36 23 332 071
E-mail: hungaria@novomatic.hu

Distribution of gambling products
NOVOMATIC Hungária Kft. – BUDAÖRS
Budaörs Gyár street 2., Szilárd Leó street
2040
Hungary

Shopping mall

Shopping mall

MEDITERRANO

Tel.: +36 99 508 316
E-mail: info@mediterrano.hu

Facility management
MEDITERRANO
Sopron
Lackner Kristóf street 33./A.
9400
Hungary

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