Securing the long-term success of the company
True to the three-pillar model of sustainability, the Corporate Governance field of action focuses on areas that secure the long-term economic success of the company: Compliance Management, Quality Management and Investment in Innovation.
Regarding NOVOMATIC, our understanding of a “Compliance Management System” includes several aspects which clearly also include an ethical dimension related to morals and corporate values. We want to behave correctly - not just in terms of ensuring that we do not violate applicable law. Our objective is to ensure that our employees also comply with certain moral concepts which our company holds. Bullying or discrimination, for example, is obviously prohibited through internal guidelines as well as legal stipulations. An own sense of wrongdoing and an individual’s personal attitude towards legally compliant and ethically correct behavior, however, is far more effective than pure regulations or the threat of punishment.
We foster this compliance mindset through several measures. On the one hand, each employee is given a copy of our Code of Conduct when they start working here. This sets out certain patterns of behavior and directives, e.g. regarding money laundering prevention, data protection and conduct.
In addition to this, training courses on special topics in the area of Compliance Management are held on a regular basis, primarily to inform and raise awareness of specific issues, as well as to highlight disciplinary consequences.
Quality Management is deeply rooted in each of our business units, both in the production of gaming equipment and in service and catering, and when running casinos.
Regardless of the business segment, NOVOMATIC places emphasis on continuous improvement, and also subjects itself to regular external certification to safeguard internal processes and to obtain structured external and critical feedback. As a Hungarian producer of gaming equipment, NOVOMATIC Hungária has, for instance, been ISO 9001/2015 certified and has acquired the UL certification. Our internal processes are improved on an ongoing basis by means of annual monitoring audits and triennial recertification audits.
Investment in innovation
Within our company, innovation and creativity have utmost priority among our corporate values. This is reflected in particular in our current materiality matrix in which innovation (management) was awarded a particularly high priority from a business perspective. Why we see innovation management as a core value is easily explained: as an internationally leading gaming technology group, it is crucial that we not only recognize trends early on, but also trigger and drive new trends, if we want to maintain a strategic position within the market. Innovation management is therefore understood as systematic planning, management and control of innovation within organizations.